Apple Launches 2023 Mac Mini Repair Program Due to Power Issue

Apple has the numers. We don't. I think I'll trust Apple far more than MacRumors posters

I think it's probably safe to trust neither.

Apple today launched a repair program for Mac mini models with the M2 chip, after it determined that a "very small percentage" of these computers may no longer power on. No other Mac mini models are part of this program.

😂

It's always "a very small percentage/number" of people affect.


“We are aware that a small number of users are having issues with their [S]third-generation butterfly keyboard[/S] M2 Mac mini and for that we are sorry. The vast majority of Mac [S]notebook[/S] mini customers are having a positive experience with the new [S]keyboard[/S] Mac.”

😂

It's always "a very small percentage/number" of people affect.


“We are aware that a small number of users are having issues with their [S]third-generation butterfly keyboard[/S] M2 Mac mini and for that we are sorry. The vast majority of Mac [S]notebook[/S] mini customers are having a positive experience with the new [S]keyboard[/S] Mac.”

Apple has the numers. We don't. I think I'll trust Apple far more than MacRumors posters

I have 2 of these, no power issues. Obviously I need a brand new Mac Studio to remedy the issue

😂

It's always "a very small percentage/number" of people affect.


“We are aware that a small number of users are having issues with their [S]third-generation butterfly keyboard[/S] M2 Mac mini and for that we are sorry. The vast majority of Mac [S]notebook[/S] mini customers are having a positive experience with the new [S]keyboard[/S] Mac.”

Butterfly keyboard service program was also a “small percentage.” 😂

Legally, if it’s “large,” there would be grounds for a recall, not service program.

This one might actually be a very small percentage. Probably a now-known bad batch of capacitors in a run of power supplies, that's usually what causes power problems.

The butter keyboard's "small percentage" was 100% - it was a bad design, there was no fix possible that didn't involve a redesign.

Completely agree.

This one actually may be a small number. Then again, why would they issue a an out-of-warranty repair program for it? And if it’s capacitors, it’ll likely only get worse over time.

That’s because it IS a small number. Apple knows exactly what manufacturing run the problem occurred with. Once again the tech blog blatherers try to inflate things to include all users

Apple’s wording should not be taken at face value. They literally always claim “small number” or “rare cases” on all of their repair programs ('https://support.apple.com/service-programs').

Even in instances where it’s not. Such as the 2011 MacBook Pro GPU issues ('https://web.archive.org/web/20150316124015/http://www.apple.com/support/macbookpro-videoissues/') - which affected way more than just a small percentage, with even replacement boards often failing within months.