United, Delta, and Air Canada Will Begin Supporting Find My for Lost Luggage This Week

Starting this week, the U.S. and Canadian airlines United, Delta, and Air Canada are rolling out support for iOS 18.2's new item location sharing feature to help track lost or delayed baggage, according to Apple's marketing chief Greg Joswiak.

iOS 18 2 Share Item Location
The feature allows you to temporarily share the location of an AirTag with others, including employees at select airlines. This way, if you have put an AirTag inside your bags, the airline can better help you find them if they are lost or delayed.

Apple previously announced other airlines that will support the feature "in the coming months," including British Airways, Virgin Atlantic, KLM, Lufthansa, Qantas, Singapore Airlines, Air New Zealand, Austrian Airlines, Aer Lingus, Brussels Airlines, Eurowings, Iberia, SWISS, Turkish Airlines, and Vueling. More airlines are "coming soon."

iPhone, iPad, and Mac users running iOS 18.2, iPadOS 18.2, and macOS Sequoia 15.2 can generate a "Share Item Location" link in the Find My app. Anyone they share the link with can then view a website with a location of the item on a map. The website will automatically update with the item's latest known location.

Apple Share Item Location iPhone iPad Mac
Apple said it worked directly with airlines to put systems in place to "privately and securely" accept the "Share Item Location" links. Access to each link is "limited to a small number of people," and recipients are required to "authenticate" to view the link through either their Apple Account or partner email address. The item's location stops being shared "as soon as a user is reunited with their item," or at any time the item's owner decides. An item's shared location automatically expires after seven days.

iOS 18.2, iPadOS 18.2, and macOS 15.2 were released last week following beta testing.

Related Forums: iOS 18, iPadOS 18

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Top Rated Comments

nadador Avatar
13 months ago
I hopes this works as well as it promises to. I've read too many stories about airlines losing or misplacing a bag, the passenger knows precisely where it is from a planted AirTag, yet the airlines seemingly had no means (or willingness) to use the passenger's knowledge to locate and retrieve the bag.
It does seem to be in everyone's interest to utilize this technology to better reunite passengers with their possessions when items don't end up where they should.
Score: 8 Votes (Like | Disagree)
gluckett Avatar
13 months ago

Of course AA lags behind. :rolleyes:
They're probably still trying to find a way to charge an extra $50 for the service...
Score: 3 Votes (Like | Disagree)
nfl46 Avatar
13 months ago
As long as it works as intended, then this will be great!

They will get their real test in the next week -- busiest time of the year.
Score: 2 Votes (Like | Disagree)
CharlesShaw Avatar
13 months ago
"Hmmm, Apple Airlines."
Score: 2 Votes (Like | Disagree)
smithrh Avatar
13 months ago

They're probably still trying to find a way to charge an extra $50 for the service...
Well, they already contract out lost luggage to another company (with the stupid name of Chargerback), so either AA would have to convince Chargeback to use it and/or Chargerback would have to decide to do it themselves.

Chargerback, as one might expect, sucks. I lost an iPhone on an AA flight and with FindMy could absolutely locate it and between AA and Chargerback they "just couldn't find it." So I wiped it and moved on - luckily it was an older iPhone I only used for tunes on flights, but it still sucked that I knew exactly where it was and the could not/would not retrieve it.
Score: 1 Votes (Like | Disagree)
svish Avatar
13 months ago
Good to hear this. Hopefully this will reduce lost baggage cases. Waiting for it to be available with all airlines in the coming months.
Score: 1 Votes (Like | Disagree)