Apple's Extended Return Policy Now in Effect for 2021 Holiday Shopping Season

Apple today announced that its extended return policy is now in effect for the holiday shopping season. The policy applies to most products that Apple sells, including the iPhone, iPad, Mac, Apple Watch, Apple TV, AirPods, HomePod mini, and more.

iphone in box
In the United States, Canada, the UK, Australia, New Zealand, Germany, the Netherlands, and select other countries, most items purchased between November 1, 2021 and December 25, 2021 may be returned through January 8, 2022:

Items purchased at the Apple Online Store that are received between November 1, 2021 and December 25, 2021, may be returned through January 8, 2022. Please note that all other terms and conditions provided in the Apple Online Store Sales and Refunds Policy are still applicable with respect to such items purchased. All purchases made after December 25, 2021 are subject to the Standard Return Policy.

In some countries like Italy and Spain, most items purchased between November 1, 2021 and December 25, 2021 may be returned through January 20, 2022.

More details are available on Apple's returns and refunds page.

Following its earnings report last week, Apple said supply constraints would continue to affect availability of its products through the holiday shopping season, so we recommend shopping for gifts early to ensure timely delivery.

(Thanks, Jeff!)

Popular Stories

Aston Martin CarPlay Ultra Screen

Apple's CarPlay Ultra to Expand to These Vehicle Brands Later This Year

Sunday February 1, 2026 10:08 am PST by
Last year, Apple launched CarPlay Ultra, the long-awaited next-generation version of its CarPlay software system for vehicles. Nearly nine months later, CarPlay Ultra is still limited to Aston Martin's latest luxury vehicles, but that should change fairly soon. In May 2025, Apple said many other vehicle brands planned to offer CarPlay Ultra, including Hyundai, Kia, and Genesis. In his Powe...
Apple Logo Black

Apple Just Made Its Second-Biggest Acquisition Ever After Beats

Thursday January 29, 2026 10:07 am PST by
Apple today confirmed to Reuters that it has acquired Q.ai, an Israeli startup that is working on artificial intelligence technology for audio. Apple paid close to $2 billion for Q.ai, according to sources cited by the Financial Times. That would make this Apple's second-biggest acquisition ever, after it paid $3 billion for the popular headphone and audio brand Beats in 2014. Q.ai has...
Apple Logo Black

Apple's Next Launch is 'Imminent'

Sunday February 1, 2026 12:31 pm PST by
The calendar has turned to February, and a new report indicates that Apple's next product launch is "imminent," in the form of new MacBook Pro models. "All signs point to an imminent launch of next-generation MacBook Pros that retain the current form factor but deliver faster chips," Bloomberg's Mark Gurman said on Sunday. "I'm told the new models — code-named J714 and J716 — are slated...
14 inch MacBook Pro Keyboard

Apple Changes How You Order a Mac

Saturday January 31, 2026 10:51 am PST by
Apple recently updated its online store with a new ordering process for Macs, including the MacBook Air, MacBook Pro, iMac, Mac mini, Mac Studio, and Mac Pro. There used to be a handful of standard configurations available for each Mac, but now you must configure a Mac entirely from scratch on a feature-by-feature basis. In other words, ordering a new Mac now works much like ordering an...
Apple MacBook Pro M4 hero

New MacBook Pros Reportedly Launching Alongside macOS 26.3

Sunday February 1, 2026 5:42 am PST by
Apple is planning to launch new MacBook Pro models with M5 Pro and M5 Max chips alongside macOS 26.3, according to Bloomberg's Mark Gurman. "Apple's faster MacBook Pros are planned for the macOS 26.3 release cycle," wrote Gurman, in his Power On newsletter today. "I'm told the new models — code-named J714 and J716 — are slated for the macOS 26.3 software cycle, which runs from...

Top Rated Comments

sw1tcher Avatar
56 months ago
YouTubers rejoice. You now have almost an extra 2 months to test and review your Apple products (i.e. MacBook Pro with M1 Pro and M1 Max) before returning them for a full refund. :rolleyes:
Score: 19 Votes (Like | Disagree)
Total Respray Avatar
56 months ago
Great! Two whole months to decide if I like I using the polishing cloth… ;)
Score: 11 Votes (Like | Disagree)
imnotthewalrus Avatar
56 months ago

I would normally be happy to hear this, but I'm sorry. It irks me that this becomes a "thing" only for holiday shopping with Apple. I mean, let's be honest. Xmas is the one time of the year when you're going to have the most returns or exchanges. So for Apple to temporarily lift the usual 15-day return policy and make a more "industry-typical" 30 day one over the holidays is more like them trying to dodge a bunch of criticism and anger from customers than any gift to people.

I bought a new iPhone 13 Pro on launch day, ordered from Apple direct. 1TB model, even. It took me a little time to use features on it like the camera for video recording and to see how it charged on two different inductive charging pads I had in my car and at home, etc. etc. As I learned more about it, I realized I could have done just fine with the "Max" version (unwarranted initial fears it wouldn't fit on the inductive charging pad in my car and so forth), and really started missing the larger screen size of my XS Max this phone replaced. When I finally found a local store with a 1TB Max version of the 13 in stock, I was already 1 day past my time limit to do an exchange -- AND, it was a long workday that meant I couldn't even get over there that night before they closed.

So ... living with my 13 Pro and a little miffed I couldn't swap for the Max. (But had this been a "holiday purchase" instead, I would have easily had time to do that swap.)
Did you ask the store manager, and if so explain your situation? I worked in an Apple store over 7 years, and I never saw a customer turned down on an appeal like that.
Score: 6 Votes (Like | Disagree)
TheYayAreaLiving ?️ Avatar
56 months ago
Yay! Announced early this year! Woo hoo!
Score: 5 Votes (Like | Disagree)
johnyslats Avatar
56 months ago

Does the return clock start ticking from the date you ordered the product -or- is it from the date the product is delivered? My Apple Watch Series 7 was ordered on 10/26 but the estimated delivery date is 11/27-11/24.
Date received



Attachment Image
Score: 5 Votes (Like | Disagree)
citysnaps Avatar
56 months ago

So if you purchased in the actual, physical Apple Store you don't get this extended return window?
I don't think that was addressed in this story. Call your local Apple store to find out.
Score: 2 Votes (Like | Disagree)