Major Australian Healthcare Insurance Companies Now Support Apple Wallet

A number of the largest healthcare insurance companies in Australia now allow their customers to add their insurance cards to their digital Apple Wallet on their iPhone and Apple Watch, giving healthcare patients ease of access of by using their ‌iPhone‌ and Apple Watch instead of their plastic insurance card.

hicaps apple wallet support
Bupa, Medibank, nib, and GU Health have announced support through electronic payment and claims system HICAPS, and in a press release, say that thanks to digital cards and Apple Wallets, overall customer experience will now be made easier with shortened wait times and quicker cash processing times. Tania Motto, the National Australian Bank executive for Business Everyday Banking, called the new feature an "exciting enhancement."

The move allows customers to make a health insurance claim by simply holding their iPhone or Apple Watch near any HICAPS terminal in Australia – creating a true digital wallet experience. Customers can also pay for gap payments simply and securely using Apple Pay.

NAB Executive for Business Everyday Banking, Tania Motton said: "We're excited to offer health practitioners the ability to accept digital health insurance membership cards through iPhone and Apple Watch at all HICAPS terminals across Australia.

"Digital technology is rapidly changing the way merchants receive payments – with more customers choosing contactless over cash. This is an exciting enhancement that will further support those who prefer a more digital experience.

"Claims made using this method help reduce the time spent on manual processing for practitioners due to forgotten plastic cards, while putting money back in customers' bank accounts quicker," said Ms Motton.

Apple Wallet integration will work across Australia at HICAPS terminals, and specific instructions can be found on the HICAPS website.

(Thanks, Richard!)

Popular Stories

iOS 26

iOS 26.4 and iOS 27 Features Revealed in New Leak

Friday December 12, 2025 10:56 am PST by
Macworld's Filipe Espósito today revealed a handful of features that Apple is allegedly planning for iOS 26.4, iOS 27, and even iOS 28. The report said the features are referenced within the code for a leaked internal build of iOS 26 that is not meant to be seen by the public. However, it appears that Espósito and/or his sources managed to gain access to it, providing us with a sneak peek...
Apple Logo Top Half

Early iOS 26 Software Leak Uncovers Dozens of Upcoming Apple Features

Monday December 15, 2025 3:05 pm PST by
Software from an iPhone prototype running an early build of iOS 26 leaked last week, giving us a glimpse at future Apple devices and iOS features. We recapped device codenames in our prior article, and now we have a list of some of the most notable feature flags that were found in the software code. In some cases, it's obvious what the feature flags are referring to, while some are more...
apple beta 26 lineup

Apple Leak Confirms Work on Foldable iPhone, AirTag 2, and Dozens More Devices

Monday December 15, 2025 2:05 pm PST by
Last week, details about unreleased Apple devices and future iOS features were shared by Macworld. This week, we learned where the information came from, plus we have more findings from the leak. As it turns out, an Apple prototype device running an early build of iOS 26 was sold, and the person who bought it shared the software. The OS has a version number of 23A5234w, and the first...
Apple Foldable Thumb

Leak Reveals Foldable iPhone Details

Monday December 15, 2025 9:09 am PST by
The first foldable iPhone will feature a series of design and hardware firsts for Apple, according to details shared by the Weibo leaker known as Digital Chat Station. According to a new post, via machine translation, Apple is developing what the leaker describes as a "wide foldable" device, a term used to refer to a horizontally oriented, book-style foldable with a large internal display....
iOS 26

iOS 26.3 Beta 1 Features: What's New So Far

Monday December 15, 2025 4:23 pm PST by
Apple is testing iOS 26.3, the next version of iOS 26 that will launch around January. Since iOS 26.3's testing is happening over the holidays, it is a smaller update with fewer features than we've seen in prior betas. We've rounded up what's new so far, and we'll add to our list with subsequent betas if we come across any other features. Transfer to Android Apple is making it simpler...
iOS 26

Apple Releases iOS 26.2 With Alarms for Reminders, Lock Screen Changes, Enhanced Safety Alerts and More

Friday December 12, 2025 10:10 am PST by
Apple today released iOS 26.2, the second major update to the iOS 26 operating system that came out in September, iOS 26.2 comes a little over a month after iOS 26.1 launched. ‌iOS 26‌.2 is compatible with the ‌iPhone‌ 11 series and later, as well as the second-generation ‌iPhone‌ SE. The new software can be downloaded on eligible iPhones over-the-air by going to Settings >...
iOS 26

iOS 26.2 Coming Soon With These 8 New Features on Your iPhone

Thursday December 11, 2025 8:49 am PST by
Apple seeded the second iOS 26.2 Release Candidate to developers earlier this week, meaning the update will be released to the general public very soon. Apple confirmed iOS 26.2 would be released in December, but it did not provide a specific date. We expect the update to be released by early next week. iOS 26.2 includes a handful of new features and changes on the iPhone, such as a new...
airpods max 2024 colors

AirPods Max 2 Likely to Offer These 10 New Features

Monday December 15, 2025 7:41 am PST by
Apple released the AirPods Max on December 15, 2020, meaning the over-ear headphones launched five years ago today. While the AirPods Max were updated with a USB-C port and new color options last year, followed by support for lossless audio and ultra-low latency audio this year, the headphones lack some of the features that have been introduced for newer generations of the regular AirPods and the ...

Top Rated Comments

anthorumor Avatar
57 months ago

Even as an Australian, I don't see how this story is front page worthy for the whole world to read about lol xD
Looks like plenty of Aussies are on this site to warrant front page news! We’ve had other countries feature here, so why not us too?
Score: 8 Votes (Like | Disagree)
Wanted797 Avatar
57 months ago

What about Myki or Opal in NSW?

I wish VIC government would just get everything digital, carrying a wallet to travel either in my car or on public transport is so annoying.
I’m in NSW. Opal is one I don’t have, haven’t had to use it since COVID and work from home.

But they’re trialling it now. Also you can just tap on and off with your bank card so you can already use you phone/watch if you want to.
Score: 2 Votes (Like | Disagree)
A.wang28 Avatar
57 months ago

It sounds like you are being sarcastic.. and completely first world problems.
But just in case you're not.. you no doubt also have digital car and home keys? Both are available - for a price.

Apple will love you btw, because just imagine the pressure of you having their tech on you at all times.
Imagine that one time you lose your phone, or better yet.. the battery simply needs to drain and you can't do anything - at all.
the only reason I carry my wallet with me these days is because of the that VIC drivers licence.
Cash - no need
Medicare - Medicare app
Other memberships - all either in the Apple wallet (Woolies, Qantas) or simple barcode scanner (Flybuys)
Myki - I am driving already!

So yea, typical VIC Gov, taking its sweet time.
Score: 2 Votes (Like | Disagree)
SurferPup Avatar
57 months ago
I can‘t wait for my private health insurer to provide me with a digital card. For sometime now I do not carry my physical wallet.
Score: 2 Votes (Like | Disagree)
Starship77 Avatar
57 months ago
Nice! Worked here super easily. Just opened the myBupa app and it asked right away if I wanted to add the card. Done.
Score: 2 Votes (Like | Disagree)
oldmacs Avatar
57 months ago

but for this specific addition to the iPhone, I don’t see how necessary it could be.
If I go to the dentist, reception can swipe my private health insurance card and work out what I will be covered for.

After my appointment , they swipe the card, put in the service provided code and the health fund pays them instantly and I only have to pay the gap (if there is one).

This just means that instead of carrying my card, I can use my phone instead which is great since I don't carry a wallet and I have to remember to take my private health insurance card each time I go to an appointment for something covered under private health insurance.
Score: 2 Votes (Like | Disagree)