iPhone XS and iPhone XS Max Orders Now Shipping After Erroneous 'Shipment on Hold' Status - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

iPhone XS and iPhone XS Max Orders Now Shipping After Erroneous 'Shipment on Hold' Status

iPhone XS, iPhone XS Max, and Apple Watch Series 4 orders are now shipping to customers around the world, with the first deliveries set to arrive at doorsteps tomorrow, Friday, September 21.

iphone xs max shipped 2
There were concerns earlier today after some customers noticed their iPhone XS or iPhone XS Max order had been updated with a "Shipment on Hold" status, indicating that "there is an issue with your delivery." MacRumors has been informed this was in error. Apple has since corrected order statuses.

These customers who saw a "Shipment on Hold" status are now seeing a "shipped" status indicating "your item is on the way," with initial shipments scheduled to arrive starting this Friday as expected.

shipment on hold
As of writing, it's around 3:00 a.m. in New Zealand, where lucky customers will be among the first to receive their orders in just hours from now. iPhone XS, iPhone XS Max, and Apple Watch Series 4 will also be available to purchase at Apple Stores and select resellers around the world beginning Friday.

Those planning to line up for the chance to buy one of the new devices at an Apple Store tomorrow should arrive early, as queues can get quite long, and supplies are limited. Most locations are set to open two hours early, at 8:00 a.m. local time, so be sure to check Apple's store list for details.

As a reminder, customers can click "Track shipment" to track their specific order via Apple.com, or by entering a tracking number on the UPS website in countries where that courier is handling deliveries.

Related Roundup: Apple Watch 11
Buyer's Guide: Apple Watch (Neutral)
Related Forum: iPhone

Popular Stories

earth day 2025 apple watch

Apple Watch Earth Day and International Dance Day Activity Challenges Launching Later This Month

Tuesday April 14, 2026 12:00 pm PDT by
Apple has two new Apple Watch activity challenges coming up, celebrating Earth Day and International Dance Day. The Earth Day activity challenge will launch on Wednesday, April 22, while the Dance Day challenge will take place a week later on Wednesday, April 29. To complete the Earth Day challenge, Apple Watch owners will need to complete a workout that lasts for 30 minutes or longer. This ...
apple watch series 11 spring

Apple Stores Will Soon Be Able to Restore Apple Watch Software In-House

Wednesday April 15, 2026 5:36 pm PDT by
Apple retail locations and Apple Authorized Service Providers will soon be able to restore Apple Watch software in-store without needing to send an Apple Watch to a service center, according to a retail source that spoke to MacRumors. Right now, Apple Watches that can't be restored using an iPhone need to be mailed to an Apple Repair Center for service. There is no in-store repair option, so ...
youtube iphone apple watch health ad 2026

New Apple Ad Sells the iPhone and Apple Watch Health Pairing

Thursday April 23, 2026 11:18 am PDT by
Apple has published a new ad to appeal to customers in the market for an iPhone and Apple Watch pairing, highlighting the insights it can offer for your health. Titled simply "Health with iPhone + Apple Watch," the half-minute ad focuses on a woman waiting in line at a cafe who begins receiving unsolicited health and fitness advice from other people in the queue, as well as local residents,...

Top Rated Comments

100 months ago
Apple noticed the shipping notice mistake when hundreds of Apple Watches started reporting irregular heartbeats in their owners. o_O
Score: 25 Votes (Like | Disagree)
100 months ago
September 21st is the new December 25th and Santa wears brown shorts (at least in the USA)
Score: 9 Votes (Like | Disagree)
100 months ago
Anyone getting excited for a year from now when we're all impatiently watching the tracking status of our new phones on these phones we're about to get?
Score: 7 Votes (Like | Disagree)
dylanchups Avatar
100 months ago
Oh interesting... if you paste your tracking numbers into Notes you can use Quick Look to check out the status!



Attachment Image
Score: 3 Votes (Like | Disagree)
Flood123 Avatar
100 months ago
For those who buy several iPhones and Watches - why do you do this? Do you plan on keeping some of them unboxed just to collect them?
Possibly there is more than one person in their household that would necessitate a device upgrade/or new device? I bought 2 phones. One for my wife and one for myself.
Score: 3 Votes (Like | Disagree)
100 months ago
mine says by 8pm. I’m sure it’ll be here at 7:59
Score: 3 Votes (Like | Disagree)
Related Apple News: Best Apple Deals | Travel | Macos 27 | Intel | Clearer Audio Zoomed Iphone Videos