Apple has announced that it will repair any Mac, iPhone, Apple Watch, iPad, iPod, or Thunderbolt Display directly damaged by heavy rains in Japan in July, free of charge, so long as the product is actually repairable.

apple devices
Affected customers can contact Apple by dialing 0120-27753-5 to arrange for pick up of any eligible products through the end of September, according to a notice on Apple's website spotted by Japanese blog Mac Otakara.

Apple will service the damaged products free of charge and then return them to customers, although there may be delays, as delivery services by courier companies are suspended in some areas due to damage from the floodwaters.

Record rainfall in southwestern Japan in July resulted in widespread flooding, landslides, burst riverbanks, and collapsed buildings across the region.

Tag: Japan

Top Rated Comments

GBrooks Avatar
GBrooks
95 months ago
There were multiple really bad hurricanes last year in Apple's home country, one of which put a whole city under water and the other pretty much destroyed Puerto Rico.

And yet Japan gets free repairs.
Apple collectively raised $13,000,000 ('https://www.apple.com/newsroom/2017/09/apple-community-responds-to-natural-disasters/') to aid the relief efforts in Puerto Rico last year.
Score: 34 Votes (Like | Disagree)
robbietop Avatar
robbietop
95 months ago
There were multiple really bad hurricanes last year in Apple's home country, one of which put a whole city under water and the other pretty much destroyed Puerto Rico.

And yet Japan gets free repairs.
Score: 23 Votes (Like | Disagree)
haruhiko Avatar
haruhiko
95 months ago
There were multiple really bad hurricanes last year in Apple's home country, one of which put a whole city under water and the other pretty much destroyed Puerto Rico.

And yet Japan gets free repairs.
You don't actually want everyone to get free repair. You just don't want the Japanese to get the free repair.
Score: 21 Votes (Like | Disagree)
keysofanxiety Avatar
keysofanxiety
95 months ago
There were multiple really bad hurricanes last year in Apple's home country, one of which put a whole city under water and the other pretty much destroyed Puerto Rico.

And yet Japan gets free repairs.
By that logic, nobody should do anything at all.

Oh, you donated to a charity which helps starving children in Africa? Well what about the charity for animal abuse, or child trafficking, or saving the rainforest? Monster! Don't you care about any of those other things?
Score: 20 Votes (Like | Disagree)
Guidonculous Avatar
Guidonculous
95 months ago
Dunno if this is common, but super cool regardless.
Score: 15 Votes (Like | Disagree)
chromite Avatar
chromite
95 months ago
There were multiple really bad hurricanes last year in Apple's home country, one of which put a whole city under water and the other pretty much destroyed Puerto Rico.

And yet Japan gets free repairs.
Ah, the smell of subtle racism in the morning.
Score: 14 Votes (Like | Disagree)
Read All Comments

Popular Stories

iOS 26

iOS 26.1 Coming Soon: New Features for Your iPhone and Release Date

Monday October 27, 2025 7:55 am PDT by
The upcoming iOS 26.1 update includes a handful of new features and changes for iPhones, including a toggle for changing the appearance of the Liquid Glass design, "slide to stop" for alarms in the Clock app, and more. Below, we outline key details about iOS 26.1. Release Date Given that Apple has yet to seed an iOS 26.1 Release Candidate, which is typically the final beta version, the...
Read Full Article
iOS 26

6 New Things Your iPhone Can Do in iOS 26.1

Wednesday October 29, 2025 4:22 am PDT by
Apple is about to drop iOS 26.1, the first major point release since iOS 26 was rolled out in September, and there are at least six notable changes and improvements to look forward to. We've rounded them up below. Apple has already provided developers and public beta testers with the release candidate version of iOS 26.1, which means Apple will likely roll out the update to all compatible...
Read Full Article • 57 comments
maxresdefault

Apple TV 4K Could Still Launch Before 2025 Ends: All the Rumored Features

Monday October 27, 2025 4:51 pm PDT by
Apple is designing an updated version of the Apple TV 4K, and rumors suggest that it could come out sometime in the next couple of months. We're not expecting a major overhaul with design changes, but even a simple chip upgrade will bring major improvements to Apple's set-top box. Subscribe to the MacRumors YouTube channel for more videos. We've rounded up all the latest Apple TV rumors. ...
Read Full Article • 158 comments
iOS 26

Apple Seeds iOS 26.1, iPadOS 26.1, and macOS Tahoe 26.1 Release Candidates

Tuesday October 28, 2025 1:07 pm PDT by
Apple today provided developers and public beta testers with the release candidate versions of upcoming iOS 26.1, iPadOS 26.1, macOS Tahoe 26.1, tvOS 26.1, watchOS 26.1, and visionOS 26.1 updates for testing purposes. The RCs betas come a week after Apple released the fourth betas. The new betas can be downloaded from the Settings app on a compatible device by going to General > Software...
Read Full Article • 64 comments
M6 MacBook Pro Feature 1

M6 MacBook Pro: Release Date, Pricing, and What to Expect

Monday October 27, 2025 9:15 am PDT by
Apple this month refreshed the 14-inch MacBook Pro base model with its new M5 chip, and higher-end 14-inch and 16-inch MacBook Pro models with M5 Pro and M5 Max chips are expected to follow in early 2026. However, these machines will represent the final update to the current design, with Apple reportedly developing a completely new version of the MacBook Pro packed with next-generation hardware...
Read Full Article • 147 comments
iPhone 17 Pro Cosmic Orange

8 Reasons to Wait for Next Year's iPhone 18 Pro

Thursday October 30, 2025 4:42 am PDT by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models at the same time, which is why we often get rumored features months ahead of launch. The iPhone 18 series is no different, and we already have a good idea of what to expect for the iPhone 18 Pro and iPhone 18 Pro Max. One thing worth...
Read Full Article • 115 comments
macos tahoe

Here Are Apple's Release Notes for macOS Tahoe 26.1

Tuesday October 28, 2025 1:21 pm PDT by
Apple today provided developers and public beta testers with the release candidate version of macOS Tahoe 26.1, which means the update will likely see a public launch next week. The release candidate includes notes on what's in the update, so we have a full picture of the new features that Apple has included. macOS Tahoe 26.1 adds AutoMix support over AirPlay, improved FaceTime audio...
Read Full Article • 64 comments
ipad mini 7 feature blue

OLED iPad Mini: Release Date, Pricing, and What to Expect

Wednesday October 29, 2025 7:13 am PDT by
Rumors are stoking excitement for the next-generation iPad mini that Apple is reportedly close to launching. So what should we expect from the successor to the iPad mini 7 that Apple released over a year ago? Read on to find out. Processor and Performance Apple is working on a next-generation version of the iPad mini (codename J510/J511) that features the A19 Pro chip, according to...
Read Full Article • 66 comments
iPhone Car Key Kia

Another Vehicle Brand Gaining iPhone Car Keys Support

Tuesday October 28, 2025 5:27 am PDT by
Apple is preparing to bring support for its digital car key feature to Jetour vehicles, according to evidence uncovered on Apple's backend by MacRumors contributor Aaron Perris. Introduced in 2022, Car Keys allows an iPhone or Apple Watch to unlock a vehicle through the Wallet app. A digital version of a car key is stored in Wallet, and unlocking can be done by holding an Apple Watch or...
Read Full Article • 15 comments