Multiple Simply Mac Stores Shutting Down Across the U.S.

Simply Mac, a well-known Apple Authorized Reseller and Service Provider owned by GameStop, is shutting down a number of its brick and mortar stores across the United States.

Locations in North Carolina, North Dakota, Montana, Texas, Illinois, Indiana, Utah, Idaho, Maryland, South Dakota, and more, are closing this week.

simplymac

Image via the Billings Gazette

Notices at some of the locations have suggested Simply Mac is being shut down because Apple is ending its agreement with the retail chain, and several local newspapers are reporting the same news, but on Twitter, Simply Mac says that is not true.

A notice sent out by the West Acres Mall in Fargo, North Dakota:

We wanted to reach out to you with news of another change at West Acres. As of today, Simply Mac has closed. Simply Mac opened at West Acres in August 2014 and we've enjoyed having them as part of the West Acres family.

The closure is due to the Apple Corporation ending its national agreement with Simply Mac to sell them Apple product, making it impossible for them to continue. They will be onsite for a few days to help with customers who have repaired items to pick up.

A GameStop spokesperson who spoke to the Midland-Reporter Telegram in Texas and the Billings Gazette in Montana said the closure of the Simply Mac store in that location was done as part of a business transformation plan that involves closing non-productive store locations.

"As GameStop announced in its holiday sales release, the company continues to focus on the execution of our business transformation plan, which includes growing our non-gaming businesses and right-sizing our global store portfolio across all our retail brands. This involves evaluating and closing non-productive locations. The closure of this Simply Mac store is part of that strategy."

It is not clear why there is mixed information being shared about the store closures, but it appears that only a select number of stores are being shuttered at this time. We've reached out to GameStop for a full list of the locations that are disappearing.

The closure of several Simply Mac stores comes as GameStop faces flagging sales. Earlier this month, GameStop announced that its holiday sales fell 16.4 percent compared to 2015.

Popular Stories

Apple Logo Spotlight

Report: Apple to Launch These New Products in 2026

Sunday November 2, 2025 5:34 am PST by
Apple is planning to launch at least 15 new products in 2026, according to Bloomberg's Mark Gurman. Gurman outlined what to expect from Apple in 2026 in the latest edition of his "Power On" newsletter. He said the company is heading "into one of its most pivotal years in recent memory," with the rollout of major new Apple Intelligence features, intense regulatory pressure on the App Store,...
ios 26 1 slide to stop

iOS 26.1 Brings Back 2007 Feature in New Way

Friday October 31, 2025 1:40 pm PDT by
The upcoming iOS 26.1 update includes a small but helpful change for iPhones, and it could prevent you from running late to something important. Specifically, when an alarm goes off in the Clock app, there is a new "slide to stop" control on the screen for turning off the alarm. On previous iOS 26 versions, there is simply a large "stop" button, which could be accidentally tapped. The new ...
Apple Intelligence General Feature 2

New Version of Siri to 'Lean' on Google Gemini

Sunday November 2, 2025 6:06 am PST by
In his "Power On" newsletter, Bloomberg's Mark Gurman today provided an update on the status of Apple Intelligence and the plans for it in 2026. Apple is still planning to roll out its revamped version of Siri around March of next year. The release should be accompanied by the release of a new smart home display product with speaker-base and wall-mount options. A new Apple TV and HomePod...
HomePod mini and Apple TV

New Apple TV and HomePod Mini Likely Launching Soon

Sunday November 2, 2025 5:49 am PST by
A new Apple TV and HomePod mini could launch as soon as this month, Bloomberg's Mark Gurman today suggested. In today's "Power On" newsletter, Gurman said that Apple retail stores are planning an overnight refresh on the evening of November 11, where changes will be made after closing, such as refreshing displays and placing new products for the following day. The timing of the overnight...
Apple Foldable Thumb

iPhone Fold: Launch, Pricing, and What to Expect From Apple's Foldable

Friday October 31, 2025 8:52 am PDT by
Apple is expected to launch a new foldable iPhone next year, based on multiple rumors and credible sources. The long-awaited device has been rumored for years now, but signs increasingly suggest that 2026 could indeed be the year that Apple releases its first foldable device. Below, we've collated an updated set of key details that have been leaked about Apple's foldable iPhone so far. Ove...
iOS 26

Apple Releases iOS 26.1 With Liquid Glass Toggle, Slide to Stop Alarm, New Apple Intelligence Languages and More

Monday November 3, 2025 1:11 pm PST by
Apple today released iOS 26.1, the first major update to the iOS 26 operating system that came out in September, iOS 26.1 comes over a month after iOS 26 launched. ‌iOS 26‌.1 is compatible with the ‌iPhone‌ 11 series and later, as well as the second-generation ‌iPhone‌ SE. The new software can be downloaded on eligible iPhones over-the-air by going to Settings > General >...
M5 MacBook Pro

Waiting for New Macs? Apple Just Shared Bad News

Friday October 31, 2025 7:32 am PDT by
Apple has just given a strong indication that it will not be releasing any additional new Macs for the remainder of the year. Apple's CFO Kevan Parekh dropped the hint during the company's earnings call on Thursday:On Mac, keep in mind, we expect to face a very difficult compare against the M4 MacBook Pro, Mac mini, and iMac launches in the year-ago quarter.Parekh essentially gave a heads up ...
Early Black Friday Deals 2

The Best Early Black Friday Apple Deals

Sunday November 2, 2025 10:04 am PST by
We're officially in the month of Black Friday, which will take place on Friday, November 28 in 2025. As always, this will be the best time of the year to shop for great deals, including popular Apple products like AirPods, iPad, Apple Watch, and more. In this article, the majority of the discounts will be found on Amazon. Note: MacRumors is an affiliate partner with some of these vendors. When ...

Top Rated Comments

tubeexperience Avatar
115 months ago
That's terrible though. Apple needs to remember that long before they had stores that places like Simply Mac and others sold their products.
Apple has become so drunken with its own success that it forgot how it got there.
Score: 18 Votes (Like | Disagree)
garirry Avatar
115 months ago
Gamestop's days are numbered. Digital distribution will take over within 5 years...
No it won't, especially not when games nowadays weigh 100 something GB, which is ridiculous for digital downloads. Physical media FTW.
Score: 15 Votes (Like | Disagree)
macduke Avatar
115 months ago
In many areas there are no official Apple Stores, which makes being an Apple user especially inconvenient. I live in fairly large college town and we lost our only Apple certified repair store a couple years ago. Now I have to schedule my visits around times when I travel home to see my family two hours away. I see so many MacBooks and iPhones and Beats on campus that this town would have no problem supporting a legit Apple Store—even just a small one in the mall. I hope Apple continues to expand to new regions, but it feels like store growth in the U.S. has slowed in recent years.
Score: 13 Votes (Like | Disagree)
ComSense Avatar
115 months ago
I've never been in a Simply Mac - can anyone comment on the quality of their stores/service?
Look them up on Glassdoor.com. It's not often you see a company so thoroughly hated by its own employees.

Allow me to add that they do NOT represent most independent Apple-authorized resellers and service providers.* From what I hear, SimplyMac was fine when it was a small business with couple of locations in the Salt Lake City area. It's when they got bought out by Game Stop and turned into a national chain that things went down the toilet FAST.

(* I may be biased by the fact that I own one.)
Score: 10 Votes (Like | Disagree)
CloneNode71 Avatar
115 months ago
Any increases in game sizes will be met with increased storage capabilities so I don't see it going any other way - just as how music is predominantly digital now.

Remember if storage is expensive for us, it's expensive for those who create physical media too, so it is unlikely to be the case that consumer storage affordability is dwarfed by media size in the future.
I think they meant more in terms of the time it take to download. That's how I took it.
[doublepost=1484887125][/doublepost]
Look them up on Glassdoor.com. It's not often you see a company so thoroughly hated by its own employees.

Allow me to add that they do NOT represent most independent Apple-authorized resellers and service providers.* From what I hear, SimplyMac was fine when it was a small business with couple of locations in the Salt Lake City area. It's when they got bought out by Game Stop and turned into a national chain that things went down the toilet FAST.

(* I may be biased by the fact that I own one.)
As a former store manager of simply mac that was with the company when we had 8 store and stayed to the point of 80 stores, you are exactly right. The currently leadership (HY, TA, JE, and GL) have all but destroyed this company with their super egos and inability to lead with inspiration. Instead, they resort to fear tactics, nepotism, and the removal of anyone with differing opinions. The company took a huge shift downward when PeachMac leaders started usurping the roles of faithful Simply Mac employees. It's unfortunate that hundreds of my friends are about to lose their jobs, but this is what happens when sociopaths are placed in charge of businesses like these.
[doublepost=1484887376][/doublepost]
It is a quite common for Authorized Service Providers to be misunderstood and misjudged in service situations. At a Genius Bar, Apple can decide to do whatever it wants to. ASPs have very strict rules and Apple will bill them for parts used "incorrectly" on repairs. The profit margin is terrible for non Apple stores and so they cannot afford to be as generous as Apple is
As a former store manager of Simply Mac, one who was with the company when we were private and only left a few months ago, I can speak to the likelihood of this commenters experience. The level of high expectation around service knowledge and accuracy has drastically dropped in the 3 years since GameStop purchased my company and forced us to expand and acquire other ASPs and Apple Specialists. This has created thousands of similar experiences across the country.
[doublepost=1484887583][/doublepost]
That's terrible though. Apple needs to remember that long before they had stores that places like Simply Mac and others sold their products.
This is not true. Apple has pulled away from Simply Mac due to our inability to train our service teams across the country to actually perform service with accuracy and care. I am a former store manager of Simply Mac that left just a few months ago due to many reasons that are contributing to this demise. Apple Inc is in no way responsible for my company's failure.
Score: 9 Votes (Like | Disagree)
nutjob Avatar
115 months ago
No it won't, especially not when games nowadays weigh 100 something GB, which is ridiculous for digital downloads. Physical media FTW.
Yeah! Physical media is great. You copy the 100G straight from the disks, then wait for the 90G of updates to download.
Score: 8 Votes (Like | Disagree)