iPhone Users in China Experiencing Issues With Apple Pay [Updated] - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

iPhone Users in China Experiencing Issues With Apple Pay [Updated]

by

Apple-Pay-250x434 (1) copySmartphone users in China are facing a number of system errors trying to sign up for Apple Pay after it was officially released in the country yesterday.

Apple's mobile payment service became available on February 18 through a partnership with China's state-run interbank network, UnionPay. However, it appears that the sheer amount of users attempting to sign up to the platform during the first 24 hours has overloaded the system.

"It kept telling me the phone 'cannot connect to Apple Pay' or the verification for the card is not available when I was linking a bankcard," said one iPhone owner, who did eventually link the card after several attempts but then "could not even open the app" to register another.

Apple initially announced its intention to launch Apple Pay in China in December, with plans to make the service available in early 2016 following the "relevant tests and certification" required by Chinese regulators.

China is Apple's second largest market when it comes to revenue after the americas. Deals with 19 of the biggest lenders in China will see 80 percent of credit and debit cards in China eligible for use with Apple Pay.

Update 6:16 AM: Apple has clarified that no official statement was given on the issues, and what has been reported by other sources has been misquoted and mistranslated. Apple says it is making Apple Pay available to Chinese users on a rolling basis throughout the day.

Top Rated Comments

132 months ago
This is embarrassing. A payment service has to be reliable and stable. Apple just sucks when it comes to server stuff...
Need a hug?
Score: 4 Votes (Like | Disagree)
Turnpike Avatar
132 months ago
The system will have problems because its overloaded due to it's popularity, or it will run smooth because it's less popular than expected, it's always one or the other or something in between- good, bad, and the unexpected. I normally take all stories like this (bugs, glitches, errors) with a grain of salt, as Apple has an amazing track record of unfolding some of the most complicated consumer products and services to customers who have the absolute highest expectations, and usually in the longer term they have an extremely high success rate, and end up having the very best products in their space. I just like reading these stories because I find the process interesting.
Score: 2 Votes (Like | Disagree)
jotwee Avatar
132 months ago
This is embarrassing. A payment service has to be reliable and stable. Apple just sucks when it comes to server stuff...
Score: 2 Votes (Like | Disagree)
American Hero Avatar
132 months ago
From my understanding it's not valid with every retailer with NFC or maybe retailers can block it? So it doesn't work at some like Walmart etc. and if that's the case it's I stand by my half baked feature comment.
Retailers can certainly shut off NFC capabilities on their terminals, but that would prevent Android Pay, Apple Pay, and contactless cards from working on those terminals. Apple Pay is just a special name for NFC payment.
Score: 1 Votes (Like | Disagree)
American Hero Avatar
132 months ago
From my understanding of Apple pay (since we don't have it in Canada yet) it only works with companies debit/credit terminals who are set up for Apple pay. If it doesn't work with every terminal as just a tap and pay why bother dealing with? It's actually faster for me to just pull out my tap and pay CC or debit card and not worry if a retailer supports apple pay. Such a half baked feature.
It works with NFC. So it works on the same terminals as those where you can tap and pay.Hence, Tim Cook saying it'll work anywhere you can see the contactless logo.
Score: 1 Votes (Like | Disagree)
JGIGS Avatar
132 months ago
From my understanding of Apple pay (since we don't have it in Canada yet) it only works with companies debit/credit terminals who are set up for Apple pay. If it doesn't work with every terminal as just a tap and pay why bother dealing with? It's actually faster for me to just pull out my tap and pay CC or debit card and not worry if a retailer supports apple pay. Such a half baked feature.
Score: 1 Votes (Like | Disagree)

Popular Stories

iPhone 18 Pro Deep Red Feature

iPhone 18 Pro Launching Later This Year With These 12 New Features

Wednesday March 18, 2026 7:39 am PDT by
While the iPhone 18 Pro and iPhone 18 Pro Max are not expected to launch for another six months or so, there are already plenty of rumors about the devices. It was initially reported that the iPhone 18 Pro models would have fully under-screen Face ID, with only a front camera visible in the top-left corner of the screen. However, the latest rumors indicate that only one Face ID component...
imac video apple feature

Apple Released Yet Another New Product Today

Friday March 20, 2026 2:39 pm PDT by
Apple has unveiled a whopping nine new products so far this March, including an iPhone 17e, iPad Air models with the M4 chip, MacBook Air models with the M5 chip, MacBook Pro models with M5 Pro and M5 Max chips, the all-new MacBook Neo, an updated Studio Display, a higher-end Studio Display XDR, AirPods Max 2, and now the Nike Powerbeats Pro 2. iPhone 17e features the same overall design as...
ios 26 4 pastel

iOS 26.4: Top 10 New Features Coming to Your iPhone

Friday March 20, 2026 2:44 pm PDT by
iOS 26.4 isn't the major update with new Siri features that we hoped for, but there are some useful quality of life improvements, and a little bit of fun with an AI playlist generator and new emoji characters. Playlist Playground - Apple Music has a Playlist Playground option that lets you generate playlists from text-based descriptions. You can include moods, feelings, activities, or...
Related Apple News: Sport | Politics | Local News | Iphone | Entertainment