Apple Retail Store employees in Australia have reached an agreement with the company on a new four-year contract, bringing the base pay for entry-level employees up to $22.45 ($20.95 USD) and allowing for 2% annual pay increases, reports ifoAppleStore.

The contract (PDF link), which was approved by 90% of the country's retail employees and certified by the Australian government, will go into effect on November 1 and also reclassifies the hierarchy of retail employees to define specific responsibilities.

apple_store_sydney

The Apple Store in Sydney, Australia

For instance, Level 1 employees include those responsible for store aspects such as assisting customers and doing repairs, which correspond to Apple Specialist and Genius positions, while Level 2 employees are defined as those who work at a "higher level" than Level 1 employees and/or supervise as designated area of the store. Meanwhile, Level 3 employees perform full managerial duties, and correspond to Apple Business Leader, Store Leader, and Market Leader positions.

When the agreement becomes effective this November 1st, starting pay for full-time Level 1 employees will be $20.95 per hour (all rates in U.S. dollars), and Level 2 will start at $25.26. Casual employees will receive 25 percent more per hour to offset fewer benefits. Level 3 employees are management, and will receive a base annual pay of $72,779. The Level 1 base pay represents a 25 percent premium over the current $16.69 Australian minimum wage. However, the annual pay increases are less than the FWC’s 2.6 percent increase in the 2013 minimum wage.

Also included in the new contract are terms on grievance procedures and general working conditions. Notably, workers can receive multiple weeks of "redundancy" pay if Apple determines that a job being performed is no longer required, with compensation depending on age and years of continuous service. Additionally, workers who have a first-aid qualification are paid an extra $29.56 every two weeks, and all workers are also permitted to take two hours off from work to donate blood up to four times a year.

Finally, the agreement touches on the subject of 'Bag Check' inspections, which was the subject of a class action lawsuit last year. Apple Australia states that employees will be required to participate and fully-co operate with the bag and locker inspections, as they "may happen at any time."

Top Rated Comments

Brandon263 Avatar
151 months ago
Why would anyone care? What matters is how it compares to other Australian retailers. Or you have to add in the cost of taxes, healthcare, housing, food, transport, and so on and so on.
I care because I'm curious? Why do you care why I care?
Score: 7 Votes (Like | Disagree)
sp3k0psv3t Avatar
151 months ago
I care because I'm curious? Why do you care why I care?

Well said lol. I am curious as well and was going to literally ask for comparison purposes myself.

Knowledge is power and knowing is half the battle!
Score: 5 Votes (Like | Disagree)
tmanto02 Avatar
150 months ago
That's pathetic for a highly profitable company like Apple Australia. I make more per hour as a low level employee at a major Australian retail chain. I have a family member that works at McDonalds that make more per hour. Really Apple employee's paid less than McDonalds, thats sad.

Why?? It's greater than what other electrical retailers offer including JBHifi, Harvey Norman and DSE. And these are relatively unskilled roles.

----------

Personally, I make more than those employees, but I also make more than most of the people I personally know.

Thanks for letting us know.
Score: 2 Votes (Like | Disagree)
dddeek Avatar
151 months ago
A lot of misleading info above. Australia may have the third highest minimum wage in the world, but it is also the third most expensive place to live in.

To put things into perspective: The minimum wage will become AUD$641.00 per week in 2015. Retail workers at Myer Department Stores are paid AUD$708 per week. Apple 'Geniuses' will now get AUD$750 per week. Coles Supermarket workers get AUD$780 per week. Don't forget these are before tax amounts. The Australian Government will take up to 20% of the above as tax. To rent a two bedroom apartment 3 km from Melbourne's CBD costs about AUD$500 per week. Food and clothes cost about double, plus, what they cost in the USA!

Apple Australia employees are getting ripped off. Inflation in Australia currently stands at 2.5% per annum. Low, sure, but if you are only getting a 2% pay rise per year this means the actual value of your pay is being devalued by .5% per year. Yes, you are earning yourself a yearly pay cut. Also, Sunday penalty rates which were +100% were cut to +50%. Apple Australia is not interested in 'unions', and thus they had nothing to do with new pay deal negotiations. This is a horrible deal.

If you didn't know this already, Apple, through using complex tax minimisation strategies which involved transferring profits to overseas entities, paid less than 1% tax on its Australian profits last financial year. Nothing really! Australia is Apple's second biggest market in the world, per capita, after the USA. 'Per Capita' being the operative term here.

Kudos to Apple for looking after its shareholders. Phenomenal profits are the name of the game. Cheating employees and governments is part of this game.

I am an Apple addict. However, like many in Australia nowadays I am becoming increasingly angry with dysfunctional government and greedy corporations.

In the scheme of things, Apple is an elitist company which caters to a rich elite. Yes, I consider myself part of this 'middle class' elite. In a worldwide context, few people can afford Apple products. However, in its blind quest for world domination, cutting wages and not paying taxes, Apple may be eroding the buying power of a majority of its customer base. Apple may need some lessons from Henry Ford.

I am considering boycotting Apple; or at least buying a lot less of its product. I believe if we are to become good 'world citizens' we need to buy products from 'ethical' companies. Corporations like Apple and Google are now blatantly unethical in their dealings. They have become modern day 'hydras' - unconscionable and unstoppable.

C'mon Tim Cook and Co. Do the Right Thing !!!
Score: 2 Votes (Like | Disagree)
lk400 Avatar
151 months ago
Wow, I think you're comparing a full-time/part-time rate to a casual rate at McDonalds. I also worked a few major Australian retailers and didn't earn near this amount at Apple.

$22.45/hr Full time - part time
$28.06/hr Casual

As a comparison I made $17.49/hr part-time in retail 2 years ago. I know many people in retail earning comparative rates. In fact $22.45 is more comparable to a store manager position at many retailers.

Amazing. I live in a city where cost of living is higher than Melbourne or Sydney, but equivalent type of wages (retail) are half of that, sometimes less. Working conditions are harder too.

I came here to see other people be impressed by how high these wages are, and was shocked to see people complain!
Score: 2 Votes (Like | Disagree)
Morod Avatar
151 months ago
With those wages for retail workers, I need to leave the USA and learn how to say, "G'day, Mate".
Score: 2 Votes (Like | Disagree)

Popular Stories

iOS 26

iOS 26.4 and iOS 27 Features Revealed in New Leak

Friday December 12, 2025 10:56 am PST by
Macworld's Filipe Espósito today revealed a handful of features that Apple is allegedly planning for iOS 26.4, iOS 27, and even iOS 28. The report said the features are referenced within the code for a leaked internal build of iOS 26 that is not meant to be seen by the public. However, it appears that Espósito and/or his sources managed to gain access to it, providing us with a sneak peek...
apple beta 26 lineup

Apple Leak Confirms Work on Foldable iPhone, AirTag 2, and Dozens More Devices

Monday December 15, 2025 2:05 pm PST by
Last week, details about unreleased Apple devices and future iOS features were shared by Macworld. This week, we learned where the information came from, plus we have more findings from the leak. As it turns out, an Apple prototype device running an early build of iOS 26 was sold, and the person who bought it shared the software. The OS has a version number of 23A5234w, and the first...
Apple Logo Top Half

Early iOS 26 Software Leak Uncovers Dozens of Upcoming Apple Features

Monday December 15, 2025 3:05 pm PST by
Software from an iPhone prototype running an early build of iOS 26 leaked last week, giving us a glimpse at future Apple devices and iOS features. We recapped device codenames in our prior article, and now we have a list of some of the most notable feature flags that were found in the software code. In some cases, it's obvious what the feature flags are referring to, while some are more...
Apple Foldable Thumb

Leak Reveals Foldable iPhone Details

Monday December 15, 2025 9:09 am PST by
The first foldable iPhone will feature a series of design and hardware firsts for Apple, according to details shared by the Weibo leaker known as Digital Chat Station. According to a new post, via machine translation, Apple is developing what the leaker describes as a "wide foldable" device, a term used to refer to a horizontally oriented, book-style foldable with a large internal display....
iOS 26

Apple Releases iOS 26.2 With Alarms for Reminders, Lock Screen Changes, Enhanced Safety Alerts and More

Friday December 12, 2025 10:10 am PST by
Apple today released iOS 26.2, the second major update to the iOS 26 operating system that came out in September, iOS 26.2 comes a little over a month after iOS 26.1 launched. ‌iOS 26‌.2 is compatible with the ‌iPhone‌ 11 series and later, as well as the second-generation ‌iPhone‌ SE. The new software can be downloaded on eligible iPhones over-the-air by going to Settings >...
iOS 26

iOS 26.2 Coming Soon With These 8 New Features on Your iPhone

Thursday December 11, 2025 8:49 am PST by
Apple seeded the second iOS 26.2 Release Candidate to developers earlier this week, meaning the update will be released to the general public very soon. Apple confirmed iOS 26.2 would be released in December, but it did not provide a specific date. We expect the update to be released by early next week. iOS 26.2 includes a handful of new features and changes on the iPhone, such as a new...
iOS 26

iOS 26.3 Beta 1 Features: What's New So Far

Monday December 15, 2025 4:23 pm PST by
Apple is testing iOS 26.3, the next version of iOS 26 that will launch around January. Since iOS 26.3's testing is happening over the holidays, it is a smaller update with fewer features than we've seen in prior betas. We've rounded up what's new so far, and we'll add to our list with subsequent betas if we come across any other features. Transfer to Android Apple is making it simpler...
airpods max 2024 colors

AirPods Max 2 Likely to Offer These 10 New Features

Monday December 15, 2025 7:41 am PST by
Apple released the AirPods Max on December 15, 2020, meaning the over-ear headphones launched five years ago today. While the AirPods Max were updated with a USB-C port and new color options last year, followed by support for lossless audio and ultra-low latency audio this year, the headphones lack some of the features that have been introduced for newer generations of the regular AirPods and the ...