Apple Offering Repair Program for MacBook Bottom Case Defects - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

Apple Offering Repair Program for MacBook Bottom Case Defects

by

macbook rubber bottom case
Apple last week announced a new worldwide repair program covering recent MacBook users against a defect that could cause the rubber surface on the bottom of some units to separate from the hard plastic case. Under the program, Apple will replace the bottom case of any affected machine free of charge for up to two years from the date of purchase.

Apple has determined that under certain circumstances the rubber surface on some MacBooks may separate from the bottom case of the system. MacBooks shipped between October 2009 and April 2011 may experience this issue.

Apple will replace the bottom case of any affected MacBook, free of charge, that exhibits the issue.

Apple offers several options for replacement, including assisted service at the company's retail stores or authorized third-party service providers, as well as a self-install option under which Apple will send any affected user a kit containing the replacement bottom case, screws, a screwdriver, and instructions for replacing the case.

While the program currently provides coverage for two years from the date of purchase, Apple does indicate that it will continue to evaluate repair data and may extend the coverage as needed.

Related Forum: MacBook Neo

Top Rated Comments

AndyK Avatar
195 months ago
I'm a UK poster (the one above yours) and I didn't have any issues with the skrews or driver. If you you angle them slightly they just glide in. The reason for the letter, is that will be the standard letter that goes out on standard repairs. The nature of this repair is just different since it's a "mass recall" type, just ignore it. My document booklet had a different code at the bottom (at the bottom of the last page for proof of collection & on the reverse) but the format was the same, so I would imagine these could be unique to the client.

I arranged my pick up from UPS the same day that I received the kite & they came and got it that day as well.

I think you're being a little overly critical (maybe).
Score: 1 Votes (Like | Disagree)

Popular Stories

iOS 27 on iPhone 17 1

iOS 27 Will Add These New Features to Your iPhone

Saturday May 2, 2026 8:43 am PDT by
Apple is expected to unveil iOS 27 during its WWDC 2026 keynote on June 8, and there are already many rumored features and changes for iPhones. The first developer beta of iOS 27 will likely be available immediately following the keynote, and a public beta typically follows in July. Following beta testing, the software update should be released to all users with a compatible iPhone in...
Apple Event Logo

Apple Just Released a New Accessory

Monday May 4, 2026 8:13 am PDT by
Apple today released a new Pride Edition Sport Loop for the Apple Watch. The band features a rainbow design with 11 colors of woven nylon yarns. The new Pride Edition Sport Loop is available to order now on Apple.com and in the Apple Store app in 40mm, 42mm, and 46mm sizes, and it will be available at Apple Store locations starting later this week. In the U.S., the band costs $49. There...
Apple Announces 2026 Pride Band Watch Face and iPhone Wallpaper Article 2

iOS 26.5 Coming Soon With These New Features

Monday May 4, 2026 8:40 am PDT by
iOS 26.5 is expected to be released next week, following more than a month of beta testing. The update is relatively minor, but there are a couple of new features and changes across the operating system that we have recapped below. iOS 26.5 lays the groundwork for end-to-end encryption for RCS in the Messages app and ads in the Apple Maps app, and it will include a new Pride wallpaper and a...
Related Apple News: Business | Local News | Mac | Culture | Education