How to Put Your iPhone in Diagnostics Mode - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

How to Put Your iPhone in Diagnostics Mode

by

Apple in April 2022 launched a dedicated Self Service Repair program for ‌iPhone‌ that provides the repair manuals, parts, and tools necessary for fixing the display, battery, bottom speaker, camera, display, SIM Tray, and Taptic Engine.

iphone self service repair 3
If you repair your iPhone using ‌Self Service Repair‌, you might be asked to put your iPhone in diagnostics mode as part of the System Configuration process. The following steps show you how.

  1. Turn off your iPhone like so: Press and hold either volume button and the Side button until the power-off slider appears on the screen.
    iphone 12 buttons front

  2. Drag the slider and wait for your device to turn off.
    power off

  3. Press and hold both the volume up and volume down buttons.
  4. With both volume buttons still held down, plug your Lightning cable into your iPhone and connect it to a power adapter or a computer.
  5. Release the buttons when the Apple logo appears.
  6. When a message appears saying "Diagnostics allow Apple to identify potential hardware and software issues with this device," tap Start Diagnostics.

For everything you need to know about the Self Repair program, including whether it's actually worth using over alternative repair options, be sure to check out our comprehensive guide.

Popular Stories

iphone 17 pro black feature

iPhone 18 Pro's Camera Upgrade Will Cost Apple 50% More

Friday May 29, 2026 3:44 am PDT by
The iPhone 18 Pro and iPhone 18 Pro Max's all-new variable aperture lens will cost Apple 50% more than the camera unit used in current models, according to supply chain analyst Ming-Chi Kuo. Variable aperture has been one of the most persistent iPhone camera rumors of the past few years. Kuo first flagged the feature in late 2024, and it has since been corroborated by multiple reports and...
HomePod mini and Apple TV Sage

New Apple TV and HomePod Mini Are 'Nearly Ready' to Launch, New Siri Remote Also Rumored

Sunday May 31, 2026 8:47 am PDT by
New models of the Apple TV 4K and HomePod mini are "nearly ready to go," according to the latest word from Bloomberg's Mark Gurman. Both devices have been ready "for months," but Apple is holding off on launching them until the more personalized version of Siri is available, he said. "I am told the hardware for the next Apple TV set-top box and HomePod mini has been done for months and...
iphone 18 pro color dummies

First Look at iPhone 18 Pro Color Options Revealed by Dummy Models

Friday May 29, 2026 4:50 am PDT by
Leaker Sonny Dickson today shared images of iPhone 18 Pro dummy models in the device's four rumored colors, offering the first real-world look at what to expect from the lineup visually. Corroborating previous rumors, the dummies show the iPhone 18 Pro Max in Light Blue, Black, Silver, and Dark Cherry. Dickson said "Cherry will probably be the next hit, orange did very well." Cosmic Orange...
Related Apple News: Travel | South Africa | World News | Mac | Ipad