Mophie's 3-in-1 Travel Charger With MagSafe Temporarily Pulled From Apple Store Amid Widespread Charging Issues

Mophie's 3-in-1 Travel Charger with MagSafe has been temporarily removed from the Apple online store due to ongoing charging issues. You also can no longer purchase the accessory directly from ZAGG's website.

mophie charger 1
Beginning in late June, users in Apple's discussions community began pointing out an issue where an iPhone, Apple Watch, or AirPods placed on the charger would fail to get a consistent charge. The devices would constantly ping as they disconnected and reconnected to the charging source.

Many of the users in the thread on Apple's discussions community mentioned that they had owned the Travel Charger for over a year with no problems, and all began having the same issue around the same date. Apple has now recalled the accessory, so if you purchased it at an Apple Store or on Apple's website you can contact them for a full refund.

In a response on its website, ZAGG noted that it is aware of the issue with the Travel Charger, "which can cause intermittent charging with your device." The company said it has identified the issue and will release a firmware update to the accessory soon. It's unclear when the Travel Charger will return to the ‌Apple Store‌ and ZAGG store.

Mophie originally launched the Travel Charger in January 2022 at a price of $150. It's a MagSafe-compatible accessory that provides simultaneous charging to an ‌iPhone‌, Apple Watch, and AirPods. It includes a USB-C wall adapter and USB-C cable in the box.

(Thanks, James!)

Tags: Mophie, Zagg

Popular Stories

iOS 26

iOS 26.3 and iOS 26.4 Will Add These New Features to Your iPhone

Tuesday February 3, 2026 7:47 am PST by
We are still waiting for the iOS 26.3 Release Candidate to come out, so the first iOS 26.4 beta is likely still at least a week or two away. Following beta testing, iOS 26.4 will likely be released to the general public in March or April. Below, we have recapped known or rumored iOS 26.3 and iOS 26.4 features so far. iOS 26.3 iPhone to Android Transfer Tool iOS 26.3 makes it easier...
Apple Logo Black

Apple's Next Launch is 'Imminent'

Sunday February 1, 2026 12:31 pm PST by
The calendar has turned to February, and a new report indicates that Apple's next product launch is "imminent," in the form of new MacBook Pro models. "All signs point to an imminent launch of next-generation MacBook Pros that retain the current form factor but deliver faster chips," Bloomberg's Mark Gurman said on Sunday. "I'm told the new models — code-named J714 and J716 — are slated...
iOS 26 Home Feature

Apple Gives Final Warning to Home App Users

Tuesday February 3, 2026 8:55 am PST by
In 2022, Apple introduced a new Apple Home architecture that is "more reliable and efficient," and the deadline to upgrade and avoid issues is fast approaching. In an email this week, Apple gave customers a final reminder to upgrade their Home app by February 10, 2026. Apple says users who do not upgrade may experience issues with accessories and automations, or lose access to their smart...
Aston Martin CarPlay Ultra Screen

Apple's CarPlay Ultra to Expand to These Vehicle Brands Later This Year

Sunday February 1, 2026 10:08 am PST by
Last year, Apple launched CarPlay Ultra, the long-awaited next-generation version of its CarPlay software system for vehicles. Nearly nine months later, CarPlay Ultra is still limited to Aston Martin's latest luxury vehicles, but that should change fairly soon. In May 2025, Apple said many other vehicle brands planned to offer CarPlay Ultra, including Hyundai, Kia, and Genesis. In his Powe...
Apple Foldable Thumb

First Foldable iPhone Design Details Revealed

Monday February 2, 2026 7:19 am PST by
Apple's first foldable iPhone will feature relocated volume buttons, an all-black camera plateau, a smaller Dynamic Island, and more, according to design leaks from a known Weibo leaker. The user known as "Instant Digital" today claimed to share several key details about the design of the foldable iPhone: The volume buttons will be located on the top edge of the device, aligned to the...

Top Rated Comments

e-coli Avatar
33 months ago
Put this thing on your nightstand and you're guaranteed to be freed from those pesky second dates.
Score: 9 Votes (Like | Disagree)
Johnny Steps Avatar
33 months ago
I wish they would update the MagSafe Duo.
Score: 8 Votes (Like | Disagree)
Jessyjj Avatar
33 months ago

Oh hell, I'm one of the many who have been dealing with this issue - mophie/Zagg is unhelpful at best, saying a fix will eventually be made available, but in the meantime denies all replacement claims. Going back to the Apple Store for a refund yield the same sort of frustrating "you're on your own, sorry" response because I was out of the 15-day period during which refunds are issued.

For a CA$200 charger, I can say this is very disappointing on all sides.
It’s now been recalled (this week). Go back and you’ll be able to get the refund. I bought my device last December and got it refunded today!
Score: 7 Votes (Like | Disagree)
Jessyjj Avatar
33 months ago

Apple has not made any official comments on the issue nor do they provide any such responsibility. They direct you straight to the manufacturer. In this case it's Zagg. Zagg has stated that they are due to release an updated hardware product which they will send out to affected customers when they obtain a new shipment of fixed product. :)
Apple are now accepting returns and providing refunds if you have a valid receipt. The store I went to confirmed they have been recalled (I submitted this article to macrumors and here is my post from earlier today https://discussions.apple.com/thread/254963330?answerId=259311739022#259311739022)
Score: 6 Votes (Like | Disagree)
ericg301 Avatar
33 months ago
how is this better than the $30 no name knockoffs on amazon? i have a couple of those and they work great.
Score: 5 Votes (Like | Disagree)
Jessyjj Avatar
33 months ago

Thanks! I'll give it a shot, last I spoke with them 10 days ago they tossed me around to 5-6 agents who wouldn't give me the time of day.
I went into the local store today where we purchased it from in December and they said it been recalled and refunded.

Btw. I went to the same store three weeks ago when it first stopped working and the store told me to contact Zagg under warranty and that’s what this article is based on and my original Apple discussions post linked above.

Soon as I heard they had been recalled this week I went back to the same store and the manager straight away said “yup, recalled this week. We'll refund you now”.
Score: 4 Votes (Like | Disagree)