iOS 15.7.1 Release Candidate Breaking Face ID for Some iPhone Users - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

iOS 15.7.1 Release Candidate Breaking Face ID for Some iPhone Users

The iOS 15.7.1 Release Candidate made available earlier this week appears to prevent Face ID from working on at least some iPhones, according to user reports across Reddit and Twitter. Affected devices include iPhone 12 Pro and iPhone 13 Pro models at a minimum, but it is quite possible that other models are impacted too.

Face ID iPhone 13
Affected users who attempt to reset Face ID on their iPhone receive a "Face ID Is Not Available" error, resulting in facial recognition being completely broken. It is unclear what the cause of the issue is or whether Apple is aware of the problem. We have reached out to Apple for comment on the matter and will update this story if we hear back.

Release Candidates usually end up being identical to the final release for iOS updates, but it's possible that Apple could release a new Release Candidate with a fix ahead of iOS 15.7.1's expected release to the public next week.

Some users are not interested in updating to iOS 16, so it is important that Apple addresses this issue in iOS 15.7.1. There are also some devices that are compatible with iOS 15 but not iOS 16, including the iPhone 6s, iPhone‌ 6s Plus, first-generation iPhone SE, seventh-generation iPod touch, ‌iPhone‌ 7, and ‌iPhone‌ 7 Plus.

(Thanks, @AppleSWUpdates!)

Related Forum: iOS 15

Popular Stories

Foldable iPhone 2023 Feature Iridescent 1

Foldable 'iPhone Ultra' Could Be Missing These 5 Key Features Despite $2,000 Price Tag

Friday April 24, 2026 10:41 am PDT by
Apple's first foldable iPhone, dubbed the "iPhone Ultra," could be missing at least five key features present on the iPhone 18 Pro models despite its $2,000 price point. Subscribe to the MacRumors YouTube channel for more videos. Recent images of dummy models shared by Sonny Dickson and Vadim Yuryev seem to reveal two previously undiscussed missing features of the iPhone Ultra: MagSafe and...
Apple Event Logo

Apple Just Released a New Accessory

Monday May 4, 2026 8:13 am PDT by
Apple today released a new Pride Edition Sport Loop for the Apple Watch. The band features a rainbow design with 11 colors of woven nylon yarns. The new Pride Edition Sport Loop is available to order now on Apple.com and in the Apple Store app in 40mm, 42mm, and 46mm sizes, and it will be available at Apple Store locations starting later this week. In the U.S., the band costs $49. There...
iOS 27 on iPhone 17 1

iOS 27 Will Add These New Features to Your iPhone

Saturday May 2, 2026 8:43 am PDT by
Apple is expected to unveil iOS 27 during its WWDC 2026 keynote on June 8, and there are already many rumored features and changes for iPhones. The first developer beta of iOS 27 will likely be available immediately following the keynote, and a public beta typically follows in July. Following beta testing, the software update should be released to all users with a compatible iPhone in...

Top Rated Comments

contacos Avatar
46 months ago
I had no idea there was even a 15.7.1 beta 🤯
Score: 23 Votes (Like | Disagree)
rjohnstone Avatar
46 months ago
Kwality Kontrol at it's finest. ;)
Score: 23 Votes (Like | Disagree)
sw1tcher Avatar
46 months ago
That's because Touch ID > Face ID

:p
Score: 23 Votes (Like | Disagree)
TheYayAreaLiving 🎗️ Avatar
46 months ago

"Release Candidates" ain't what they used to be.
I honestly miss the “Golden Master” era.
Score: 16 Votes (Like | Disagree)
46 months ago

I don't have Touch ID or Face ID on my iPod Touch, so I guess I don't have any worries.
“iOS 15.7.2 Release Candidate Breaking WiFi for some iPod Touch Users.”
Score: 15 Votes (Like | Disagree)
46 months ago
"Nudging" customers to iOS 16 by "accidentally" breaking FaceID in iOS 15.
Score: 14 Votes (Like | Disagree)
Related Apple News: How To | Switchbot S20 And K11 Plus | Aqara W200 Thermostat | M4 Vs M5 Macbook Air | Encryption