iPhone Upgrade Program Temporarily Unavailable at Apple Stores in England Due to Lockdown Restrictions - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

iPhone Upgrade Program Temporarily Unavailable at Apple Stores in England Due to Lockdown Restrictions

Apple today informed customers that its iPhone Upgrade Program is temporarily unavailable in England due to new COVID-19 lockdown restrictions that have gone into effect across the country starting today until December 2.

iphone trade in 202010 FMT WHH
In the United Kingdom, the iPhone Upgrade Program requires visiting an Apple Store, but England's lockdown restrictions have forced these retail locations to operate on a click-and-collect basis only with Express Pickup windows at the entrance. Due to these restrictions, Apple cannot allow customers inside the stores to complete their iPhone upgrade at this time, according to an email shared with MacRumors by several readers.

As noted by 9to5Mac's Michael Steeber, all Apple Stores in England are closed today and will reopen Friday with click-and-collect service.

Note: Due to the political or social nature of the discussion regarding this topic, the discussion thread is located in our Political News forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

Popular Stories

imac video apple feature

Apple Released Yet Another New Product Today

Friday March 20, 2026 2:39 pm PDT by
Apple has unveiled a whopping nine new products so far this March, including an iPhone 17e, iPad Air models with the M4 chip, MacBook Air models with the M5 chip, MacBook Pro models with M5 Pro and M5 Max chips, the all-new MacBook Neo, an updated Studio Display, a higher-end Studio Display XDR, AirPods Max 2, and now the Nike Powerbeats Pro 2. iPhone 17e features the same overall design as...
ios 26 4 pastel

iOS 26.4: Top 10 New Features Coming to Your iPhone

Friday March 20, 2026 2:44 pm PDT by
iOS 26.4 isn't the major update with new Siri features that we hoped for, but there are some useful quality of life improvements, and a little bit of fun with an AI playlist generator and new emoji characters. Playlist Playground - Apple Music has a Playlist Playground option that lets you generate playlists from text-based descriptions. You can include moods, feelings, activities, or...
iPhone 18 Pro Deep Red Feature

iPhone 18 Pro Launching Later This Year With These 12 New Features

Wednesday March 18, 2026 7:39 am PDT by
While the iPhone 18 Pro and iPhone 18 Pro Max are not expected to launch for another six months or so, there are already plenty of rumors about the devices. It was initially reported that the iPhone 18 Pro models would have fully under-screen Face ID, with only a front camera visible in the top-left corner of the screen. However, the latest rumors indicate that only one Face ID component...

Top Rated Comments

jarman92 Avatar
70 months ago

better than labour, I dont think Boris has done the best but he isn't as bad
I don't live in the UK so I don't have skin in the game, but how can you say Boris is doing "better than Labour" if Labour hasn't been in power for like 10 years?
Score: 9 Votes (Like | Disagree)
User 6502 Avatar
70 months ago
Tories or Labour have zero relevance with the topic. There is a lockdown and a pandemic, apple and Barclays should have found some agreement on how to avoid unnecessary travel or store visits. If Barclays can’t accept any alternative, Apple should stop using Barclays moving forward. Personally I will just pay off my loan and quit the iPhone upgrade programme, as it didn’t respect the promise of allowing an upgrade after 11 months, and I will not be getting iPhone 12 as I don’t think Apple deserves a sale considering how badly they handled this issue.
Score: 8 Votes (Like | Disagree)
VermontsFinest Avatar
70 months ago

this is a scam its not fair the whole idea for the plan is to get a new phone each year and not pay full, now ive payed much more than I needed to and cant even get it soon, so will end up paying 4 extra months and to clean the balance its only £460 I can sell the handset private for more
While this is super frustrating and something Apple should have thought of (ie. allow trade in via mail as in the US), there is and has been nothing stopping you from selling privately and paying off the remaining loan balance at any time. Then you can decide to purchase your new phone however you like. I know the upgrade program is your ideal way to do it, it is for me as well, but we have to remain flexible.

You still have options and COVID is certainly at fault here, though calling it a 'scam' is a stretch.
Score: 7 Votes (Like | Disagree)
PinkyMacGodess Avatar
70 months ago
*sigh* People are frightened of lockdowns, and pushing against mask requirements, but then the virus does what viruses do: Infect people.

If the UK, and America had dealt with the pandemic as adults, they could be like New Zealand and Australia. Both have been able to control the pandemic, and reduce the deaths among their citizenry. It's a crying shame that the elections are so close in this country. Let's reelect the person that has allowed far too many Americans to die. Insanity. And now armed groups are demanding that the counting of votes be stopped. Armed groups demanding that one of the tenants of American Democracy be trashed, drowned in the swamp...
Score: 7 Votes (Like | Disagree)
Kylo83 Avatar
70 months ago



This is what happens when your country is governed by a fascist buffoon who has led a virus go so out of control compared to other countries with real democracy that it has not only lead to the death of so many loved ones but also to the complete annihilation of so many functions that are imbued in the fabric of our society. I pray for the UK and the others like it that are walking on the same road.
better than labour, I dont think Boris has done the best but he isn't as bad
Score: 6 Votes (Like | Disagree)
Kylo83 Avatar
70 months ago
so what they gonna do ive already paid over 2 months extra and now it will be another month it wont be worth me giving it in im paying to much for it now
Score: 6 Votes (Like | Disagree)
Related Apple News: Ipad | Politics | Lifestyle | Iphone | Culture