Apple today updated its website to reflect that its annual extended holiday return policy is now active. Items purchased from the Apple Online Store received between November 15, 2019 and December 25, 2019 can be returned through January 8, 2020.

These dates apply to the United States and multiple other countries, but there are some countries where the return periods are different, so it's worth looking into if you plan to buy an Apple gift during the holidays.

apple gift wrap
In Spain, for example, Apple is allowing holiday returns until January 20, 2020 for items purchased between November 15, 2019 and January 6, 2020.

Items purchased at the Apple Online Store that are received between November 15, 2019 and December 25, 2019, may be returned through January 8, 2020. Please note that all other terms and conditions provided in the Apple Online Store Sales and Refunds Policy are still applicable with respect to such items purchased. All purchases made after December 25, 2019, are subject to the Standard Return Policy.

There are some items that are excluded from the return policy, such as Apple and App Store gift cards. Aside from that, most products can be returned, including iPhone, iPad, Mac, Apple Watch, Apple TV, and more. Purchased devices can be opened and used prior to being returned, but they must be in their original packaging.

With holiday purchases, it's a good idea to hold on to a receipt when buying from Apple.com or an Apple retail store to make sure that your purchase falls within the timeframe of the extended holiday period.

Purchases made prior to November 15, 2019 or after December 25, 2019 will be subject to the standard 14 day return policy.

Top Rated Comments

Donnation Avatar
78 months ago
FYI if you purchased your 16” MBP on the 13th and received it on the 15th or later you are still eligible for the Holiday Return period. It’s based on the day you received the item, not the day you actually ordered it online.
Score: 2 Votes (Like | Disagree)
Shadowbech Avatar
78 months ago

Does it matter if you buy and item on store? Or does it have to be on line to qualify for the extended holiday return policy?
Doesn’t matter, you still qualify for an extended holiday returns on in-store Purchases. It will say on the receipt when you can return the items by and will state 1/8/20.
Score: 2 Votes (Like | Disagree)
Donnation Avatar
78 months ago
Technically, it’s based on when your credit card was charged which is the day it SHIPS! Not the day you receive it! Managers at Apple Stores can make return exceptions and they usually will if you can show them the date it was received/picked up from the mail carrier.
Nope. My card was charged on the 14th, which is the day my 16” MBP shipped. I just checked my return window and if i was returning the MBP it would have to be returned by Jan 8th.

And even under Apple’s normal return policy, the 14 day window starts the day you receive the item not the day it ships. Not sure where you got your information but it is WRONG!
Score: 1 Votes (Like | Disagree)
lars666 Avatar
78 months ago

My last invoice for an item that I shipped - not an in-store pickup - shows the order date and the invoice date. The invoice date is when it was charged, ie when it was shipped. Delivery was actually the next day but the invoice does not say anything about delivery date. So how would Apple know when it was “received”?
And what does “received” mean?
What if the carrier tried to deliver at my home and I’m not there and they try the next day and I’m still not there and I change pickup to the carrier warehouse and I pick it up 5 days later? It was received BY ME a week later it was first delivered. Which date is used to count the 14 days return policy?
I’m just saying the “received” date is very subjective.
It is received when you've signed for it. And yes – if you pick up your parcel five days later (because you were not home when they tried to deliver it or whatever), your 14 day return policy gets those five days "credited".
Score: 1 Votes (Like | Disagree)
Donnation Avatar
78 months ago
Not sure about that. It may be different in other countries, but I'm pretty sure here in Germany, the day of receiving the item counts. Just think about (rare, but possible) cases when parcels are lost and arrive very late, one week or so after posting ... Would reduce your (normal) give-back time to half or more ...
He isn’t right, not sure where he got his info. Even under normal returns with Apple the 14 day period starts the day you receive the item not the day it ships.
Score: 1 Votes (Like | Disagree)

Popular Stories

Apple Logo Spotlight

Report: Apple to Launch These New Products in 2026

Sunday November 2, 2025 5:34 am PST by
Apple is planning to launch at least 15 new products in 2026, according to Bloomberg's Mark Gurman. Gurman outlined what to expect from Apple in 2026 in the latest edition of his "Power On" newsletter. He said the company is heading "into one of its most pivotal years in recent memory," with the rollout of major new Apple Intelligence features, intense regulatory pressure on the App Store,...
ios 26 1 slide to stop

iOS 26.1 Brings Back 2007 Feature in New Way

Friday October 31, 2025 1:40 pm PDT by
The upcoming iOS 26.1 update includes a small but helpful change for iPhones, and it could prevent you from running late to something important. Specifically, when an alarm goes off in the Clock app, there is a new "slide to stop" control on the screen for turning off the alarm. On previous iOS 26 versions, there is simply a large "stop" button, which could be accidentally tapped. The new ...
Apple Intelligence General Feature 2

New Version of Siri to 'Lean' on Google Gemini

Sunday November 2, 2025 6:06 am PST by
In his "Power On" newsletter, Bloomberg's Mark Gurman today provided an update on the status of Apple Intelligence and the plans for it in 2026. Apple is still planning to roll out its revamped version of Siri around March of next year. The release should be accompanied by the release of a new smart home display product with speaker-base and wall-mount options. A new Apple TV and HomePod...
HomePod mini and Apple TV

New Apple TV and HomePod Mini Likely Launching Soon

Sunday November 2, 2025 5:49 am PST by
A new Apple TV and HomePod mini could launch as soon as this month, Bloomberg's Mark Gurman today suggested. In today's "Power On" newsletter, Gurman said that Apple retail stores are planning an overnight refresh on the evening of November 11, where changes will be made after closing, such as refreshing displays and placing new products for the following day. The timing of the overnight...
Apple Foldable Thumb

iPhone Fold: Launch, Pricing, and What to Expect From Apple's Foldable

Friday October 31, 2025 8:52 am PDT by
Apple is expected to launch a new foldable iPhone next year, based on multiple rumors and credible sources. The long-awaited device has been rumored for years now, but signs increasingly suggest that 2026 could indeed be the year that Apple releases its first foldable device. Below, we've collated an updated set of key details that have been leaked about Apple's foldable iPhone so far. Ove...
iOS 26

Apple Releases iOS 26.1 With Liquid Glass Toggle, Slide to Stop Alarm, New Apple Intelligence Languages and More

Monday November 3, 2025 1:11 pm PST by
Apple today released iOS 26.1, the first major update to the iOS 26 operating system that came out in September, iOS 26.1 comes over a month after iOS 26 launched. ‌iOS 26‌.1 is compatible with the ‌iPhone‌ 11 series and later, as well as the second-generation ‌iPhone‌ SE. The new software can be downloaded on eligible iPhones over-the-air by going to Settings > General >...
M5 MacBook Pro

Waiting for New Macs? Apple Just Shared Bad News

Friday October 31, 2025 7:32 am PDT by
Apple has just given a strong indication that it will not be releasing any additional new Macs for the remainder of the year. Apple's CFO Kevan Parekh dropped the hint during the company's earnings call on Thursday:On Mac, keep in mind, we expect to face a very difficult compare against the M4 MacBook Pro, Mac mini, and iMac launches in the year-ago quarter.Parekh essentially gave a heads up ...
Early Black Friday Deals 2

The Best Early Black Friday Apple Deals

Sunday November 2, 2025 10:04 am PST by
We're officially in the month of Black Friday, which will take place on Friday, November 28 in 2025. As always, this will be the best time of the year to shop for great deals, including popular Apple products like AirPods, iPad, Apple Watch, and more. In this article, the majority of the discounts will be found on Amazon. Note: MacRumors is an affiliate partner with some of these vendors. When ...