Fix Incoming for Google Drive Issue Preventing Many File Types From Opening in Apple's Files App [Updated] - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

Fix Incoming for Google Drive Issue Preventing Many File Types From Opening in Apple's Files App [Updated]

by

Since the Google Drive app for iOS was updated earlier this month, several iPhone and iPad users have been unable to open Microsoft Word documents and many other file types in Apple's Files app for iOS 11 or iCloud Drive app for iOS 10.

google drive docx files
Instead, when users with the Google Drive app installed attempt to open a DOCX file in the Files or iCloud Drive apps, for example, the Google Drive app automatically opens and displays a prompt to save the file.

MacRumors has been able to duplicate the issue, which is likely a Google Drive problem rather than a Files or iCloud Drive one.

The only solution to the problem for now appears to be uninstalling the Google Drive app. Google has yet to comment on the matter, but it will presumably have to release another update to the Google Drive app to fix this issue.

Update: The issue appears to be the result of Google registering for the "public.data" UTI and setting its handler rank to "owner." Then, the latest update to Google Drive seemingly added open-in-place support for "public.data," which is all data types, and became the default opener for many other file types.

A source familiar with the matter informed MacRumors that Google is aware of the issue and working on a fix.

Update 2: Google Drive has been updated and no longer hijacks file opening duties in Files or iCloud Drive.

Top Rated Comments

Phil A. Avatar
111 months ago
The files app is a bit of a mess and will remain so until developers embrace it properly. On this issue, the solution I use is to open Word first and then select the file by going to the "other" location which opens the files interface and you can open the file from there

It's not ideal, but better than nothing
Score: 2 Votes (Like | Disagree)
cmaier Avatar
111 months ago
The issue is that google drive registers itself to open all files that don't have other apps that register as open-in-place
Score: 2 Votes (Like | Disagree)

Popular Stories

imac video apple feature

Apple Released Yet Another New Product Today

Friday March 20, 2026 2:39 pm PDT by
Apple has unveiled a whopping nine new products so far this March, including an iPhone 17e, iPad Air models with the M4 chip, MacBook Air models with the M5 chip, MacBook Pro models with M5 Pro and M5 Max chips, the all-new MacBook Neo, an updated Studio Display, a higher-end Studio Display XDR, AirPods Max 2, and now the Nike Powerbeats Pro 2. iPhone 17e features the same overall design as...
iPhone 18 Pro Deep Red Feature

iPhone 18 Pro Launching Later This Year With These 12 New Features

Wednesday March 18, 2026 7:39 am PDT by
While the iPhone 18 Pro and iPhone 18 Pro Max are not expected to launch for another six months or so, there are already plenty of rumors about the devices. It was initially reported that the iPhone 18 Pro models would have fully under-screen Face ID, with only a front camera visible in the top-left corner of the screen. However, the latest rumors indicate that only one Face ID component...
ios 26 4 pastel

iOS 26.4: Top 10 New Features Coming to Your iPhone

Friday March 20, 2026 2:44 pm PDT by
iOS 26.4 isn't the major update with new Siri features that we hoped for, but there are some useful quality of life improvements, and a little bit of fun with an AI playlist generator and new emoji characters. Playlist Playground - Apple Music has a Playlist Playground option that lets you generate playlists from text-based descriptions. You can include moods, feelings, activities, or...
Related Apple News: Sport | Motoring | Culture | Mac | Education