Verizon Introducing $20 Fee to Upgrade Your Smartphone - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

Verizon Introducing $20 Fee to Upgrade Your Smartphone

Verizon customers planning on upgrading to the iPhone SE or another new smartphone should do so sooner rather than later, as the U.S.'s largest carrier has outlined plans to introduce a new $20 upgrade fee starting next week.

Beginning next Monday, April 4, a new $20 flat rate charge will be applied to smartphones purchased on a Device Payment financing plan, or at full retail price, according to a leaked internal memo obtained by MacRumors.

Verizon-Upgrade-Fees
The same $20 premium will also apply to customers taking advantage of Apple's new iPhone Upgrade Program. Verizon cites "increasing support costs associated with customers switching their devices" as a reason for the new fees.

The new upgrade fees will impact all consumer accounts, as well as business accounts without an ECPD profile. Verizon's existing $40 upgrade fee for customers renewing a two-year contract with a new device remains in place.

The new $20 upgrade fee will be charged at the point of sale through direct Verizon sales channels, while the fee will be added to the customer's next bill when the smartphone is purchased through an indirect reseller.

AT&T similarly charges $15 per smartphone added or upgraded with AT&T Next, and "bring your own" devices. Sprint also charges an upgrade or activation fee up to $36 per device. T-Mobile does not have upgrade fees.

Popular Stories

Apple Event Logo

Apple Just Released a New Accessory

Monday May 4, 2026 8:13 am PDT by
Apple today released a new Pride Edition Sport Loop for the Apple Watch. The band features a rainbow design with 11 colors of woven nylon yarns. The new Pride Edition Sport Loop is available to order now on Apple.com and in the Apple Store app in 40mm, 42mm, and 46mm sizes, and it will be available at Apple Store locations starting later this week. In the U.S., the band costs $49. There...
iOS 27 on iPhone 17 1

iOS 27 Will Add These New Features to Your iPhone

Saturday May 2, 2026 8:43 am PDT by
Apple is expected to unveil iOS 27 during its WWDC 2026 keynote on June 8, and there are already many rumored features and changes for iPhones. The first developer beta of iOS 27 will likely be available immediately following the keynote, and a public beta typically follows in July. Following beta testing, the software update should be released to all users with a compatible iPhone in...
Apple Announces 2026 Pride Band Watch Face and iPhone Wallpaper Article 2

iOS 26.5 Coming Soon With These New Features

Monday May 4, 2026 8:40 am PDT by
iOS 26.5 is expected to be released next week, following more than a month of beta testing. The update is relatively minor, but there are a couple of new features and changes across the operating system that we have recapped below. iOS 26.5 lays the groundwork for end-to-end encryption for RCS in the Messages app and ads in the Apple Maps app, and it will include a new Pride wallpaper and a...

Top Rated Comments

132 months ago
Phew, I had almost gotten worried that Vzw had run out of ideas and ways to charge me for absolutely no reason!
Score: 111 Votes (Like | Disagree)
tdmd Avatar
132 months ago
Verizon cites "increasing support costs associated with customers switching their devices" as a reason for the new fees.
Support costs? what support costs? these companies should be called out for robbing their customers.
Score: 45 Votes (Like | Disagree)
exodiusprime Avatar
132 months ago
And yet T-Mobile still remains at zero. Awesome :)
Score: 38 Votes (Like | Disagree)
oneMadRssn Avatar
132 months ago
This is such nonsense, and a shining example of why telecom needs regulation.

Take SIM card out of old phone, insert it into new phone. Go online, and update the IMEI numbers if needed. How does this warrant a $20 fee?
Score: 29 Votes (Like | Disagree)
132 months ago
Yeah I'll stick with T-Mobile.
Score: 27 Votes (Like | Disagree)
Andres Cantu Avatar
132 months ago
T-Mobile's the only one who cares about their customers. There's no doubt about that.
Score: 14 Votes (Like | Disagree)
Related Apple News: Sport | World News | Travel | Health | Ipad