iOS Devices Accounted for 44% of All U.S. Smartphone Activations in Q1 2020

iOS devices accounted for 44 percent of all U.S. smartphone activations during the first calendar quarter of 2020, the highest number of activations Apple has seen in a single quarter since 2016.

cirpsmartphoneactivationsq12020
According to the data sourced from Consumer Research Intelligence Partners, Google's Android operating system was responsible for 56 percent of all activations due to the higher number of Android smartphones out in the wild.

Market share numbers for iOS and Android have largely remained stable over the course of the last few years with just minor fluctuations in activations due to operating system loyalty.

In the quarter ending in March, 89 percent of Android users remained with Android, while 91 percent of iOS users stayed with iOS when activating a new mobile phone. iOS and Android loyalty rates have also fluctuated little over the course of the last three years as people tend to stick with the operating systems they're familiar with.

cirpq12020loyalty

"Operating system loyalty is stable at very high levels," added Mike Levin, Partner and Co-Founder of CIRP. "For the past four or so years, around 90% of new mobile phone activations stayed with the buyer's previous operating system. Despite Apple's efforts to attract Android users to iOS, and Android handset manufacturers' similar efforts to attract iPhone customers, operating system usage is among the stickiest of all consumer affinities."

CIRP's data was based on a survey of 500 U.S. subjects from April 1 to April 9 that activated a new or used smartphone in the January to March 2020 period. Given the small sample size, there is certainly some margin of error to these numbers, but the data provides a reliable look at activations and loyalty over time as it uses the same survey each quarter.

Tag: CIRP

Popular Stories

Aston Martin CarPlay Ultra Screen

Apple's CarPlay Ultra to Expand to These Vehicle Brands Later This Year

Sunday February 1, 2026 10:08 am PST by
Last year, Apple launched CarPlay Ultra, the long-awaited next-generation version of its CarPlay software system for vehicles. Nearly nine months later, CarPlay Ultra is still limited to Aston Martin's latest luxury vehicles, but that should change fairly soon. In May 2025, Apple said many other vehicle brands planned to offer CarPlay Ultra, including Hyundai, Kia, and Genesis. In his Powe...
Apple Logo Black

Apple's Next Launch is 'Imminent'

Sunday February 1, 2026 12:31 pm PST by
The calendar has turned to February, and a new report indicates that Apple's next product launch is "imminent," in the form of new MacBook Pro models. "All signs point to an imminent launch of next-generation MacBook Pros that retain the current form factor but deliver faster chips," Bloomberg's Mark Gurman said on Sunday. "I'm told the new models — code-named J714 and J716 — are slated...
iOS 26

iOS 26.3 and iOS 26.4 Will Add These New Features to Your iPhone

Tuesday February 3, 2026 7:47 am PST by
We are still waiting for the iOS 26.3 Release Candidate to come out, so the first iOS 26.4 beta is likely still at least a week or two away. Following beta testing, iOS 26.4 will likely be released to the general public in March or April. Below, we have recapped known or rumored iOS 26.3 and iOS 26.4 features so far. iOS 26.3 iPhone to Android Transfer Tool iOS 26.3 makes it easier...
Apple MacBook Pro M4 hero

New MacBook Pros Reportedly Launching Alongside macOS 26.3

Sunday February 1, 2026 5:42 am PST by
Apple is planning to launch new MacBook Pro models with M5 Pro and M5 Max chips alongside macOS 26.3, according to Bloomberg's Mark Gurman. "Apple's faster MacBook Pros are planned for the macOS 26.3 release cycle," wrote Gurman, in his Power On newsletter today. "I'm told the new models — code-named J714 and J716 — are slated for the macOS 26.3 software cycle, which runs from...
iOS 26 Home Feature

Apple Gives Final Warning to Home App Users

Tuesday February 3, 2026 8:55 am PST by
In 2022, Apple introduced a new Apple Home architecture that is "more reliable and efficient," and the deadline to upgrade and avoid issues is fast approaching. In an email this week, Apple gave customers a final reminder to upgrade their Home app by February 10, 2026. Apple says users who do not upgrade may experience issues with accessories and automations, or lose access to their smart...

Top Rated Comments

thadoggfather Avatar
76 months ago
America runs on iOS ™
Score: 9 Votes (Like | Disagree)
44267547 Avatar
76 months ago

Note 20? I think that will be my first Droid.
It’s a nice phone, and it’s fully loaded. I don’t have any issues with the hardware, it’s the software longevity. If you’re paying over a $1000 for a smart phone, I would expect at least three years or more from android, which you don’t receive. Apple has always been dominant when preserving iOS with at least five years of software updates.
Score: 6 Votes (Like | Disagree)
FightTheFuture Avatar
76 months ago
Phone OS loyalty is even more reason for Apple Watch to become smartphone dependent.
is this an "activation"? If so, is it meaningful?
According to the article, it’s based on activations of new mobile phone purchases and what the previous OS of that “activator” was on. The carriers would have that data.
Score: 5 Votes (Like | Disagree)
I7guy Avatar
76 months ago

It’s a nice phone, and it’s fully loaded. I don’t have any issues with the hardware, it’s the software longevity. If you’re paying over a $1000 for a smart phone, I would expect at least three years or more from android, which you don’t receive. Apple has always been dominant when preserving iOS with at least five years of software updates.
5s is getting almost 7 years of updates with iOS 12 updates.
Score: 4 Votes (Like | Disagree)
DeepIn2U Avatar
76 months ago

So was the XR. Those two "mainstream" phones absolutely fly off shelves.
dislike them both ... they seem more “budget” like missing features. I hope the 5,4/5,8” iPhone 12 models don’t gimp on hardware features this year like the Xr/base 11.
Score: 2 Votes (Like | Disagree)
now i see it Avatar
76 months ago
I wonder what an activation signifies-
If a family member gives me an iPhone 5 to add to my collection and I reset it and link it to my Apple ID- is this an "activation"? If so, is it meaningful?
Score: 2 Votes (Like | Disagree)