AT&T Stops Using 'Perma-Cookies' to Track Customer Web Activity - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

AT&T Stops Using 'Perma-Cookies' to Track Customer Web Activity

attlogo.pngIn late October, researchers discovered that AT&T and Verizon had been engaging in some unsavory customer tracking methods, using unique identifying numbers or "perma-cookies" to track the websites that customers visited on their cellular devices to deliver target advertisements.

Following significant negative attention from the media, AT&T today told the Associated Press that it is no longer injecting the hidden web tracking codes into the data sent from its customers' devices.

The change by AT&T essentially removes a hidden string of letters and numbers that are passed along to websites that a consumer visits. It can be used to track subscribers across the Internet, a lucrative data-mining opportunity for advertisers that could still reveal users' identities based on their browsing habits.

AT&T's customer tracking practices, called "Relevant Advertising," were the result of a pilot program the company had been experimenting with, which has apparently come to an end.

While AT&T has opted to stop using the invasive tracking method, Verizon is continuing to utilize perma-cookies to track the web activity of its customers. Unlike AT&T's experimental program, Verizon has been using Relevant Advertising techniques for approximately two years.

Verizon Wireless, the country's largest mobile firm, said Friday it still uses this type of tracking, known as "super cookies." Verizon spokeswoman Debra Lewis said business and government customers don't have the code inserted. There has been no evidence that Sprint and T-Mobile have used such codes.

"As with any program, we're constantly evaluating, and this is no different," Lewis said, adding that consumers can ask that their codes not be used for advertising tracking. But that still passes along the codes to websites, even if subscribers say they don't want their data being used for marketing purposes.

Verizon and AT&T customers are able to check whether their devices are sending identifying codes by visiting a website created by Kenneth White, one of the security researchers who discovered the tracking methods.

While Verizon customers can opt out of tracking on the Verizon website, that does not stop the identifying code from being inserted into the URLs of the websites that they visit.

Popular Stories

imac video apple feature

Apple Released Yet Another New Product Today

Friday March 20, 2026 2:39 pm PDT by
Apple has unveiled a whopping nine new products so far this March, including an iPhone 17e, iPad Air models with the M4 chip, MacBook Air models with the M5 chip, MacBook Pro models with M5 Pro and M5 Max chips, the all-new MacBook Neo, an updated Studio Display, a higher-end Studio Display XDR, AirPods Max 2, and now the Nike Powerbeats Pro 2. iPhone 17e features the same overall design as...
iPhone 18 Pro Deep Red Feature

iPhone 18 Pro Launching Later This Year With These 12 New Features

Wednesday March 18, 2026 7:39 am PDT by
While the iPhone 18 Pro and iPhone 18 Pro Max are not expected to launch for another six months or so, there are already plenty of rumors about the devices. It was initially reported that the iPhone 18 Pro models would have fully under-screen Face ID, with only a front camera visible in the top-left corner of the screen. However, the latest rumors indicate that only one Face ID component...
ios 26 4 pastel

iOS 26.4: Top 10 New Features Coming to Your iPhone

Friday March 20, 2026 2:44 pm PDT by
iOS 26.4 isn't the major update with new Siri features that we hoped for, but there are some useful quality of life improvements, and a little bit of fun with an AI playlist generator and new emoji characters. Playlist Playground - Apple Music has a Playlist Playground option that lets you generate playlists from text-based descriptions. You can include moods, feelings, activities, or...

Top Rated Comments

dss10 Avatar
148 months ago
Carriers should be carriers........

Carriers should be carriers, not advertisers, not marketers, not content or applications providers!

If they spent all the effort and investment they put in to their "non-core" business' on providing better service no one would be complaining about them.....
Score: 21 Votes (Like | Disagree)
148 months ago
Subliminal Message

Relative Advertising Techniques= R.A.T. So fitting in this case.
Score: 15 Votes (Like | Disagree)
148 months ago
Verizon is more evil than AT&T.
Score: 11 Votes (Like | Disagree)
148 months ago
Nice

Now Verizon needs to do the right thing. Stop doing it or at least clearly notify customers they are doing it and give a very easy way to opt out.

Actually it should be opt out by default.
Score: 11 Votes (Like | Disagree)
148 months ago
**starts a slow clap.**
Score: 9 Votes (Like | Disagree)
148 months ago
Carriers should be carriers, not advertisers, not marketers, not content or applications providers!

Agreed. Internet should be treated as a utility like electricity or water.
Score: 7 Votes (Like | Disagree)
Related Apple News: Motoring | South Africa | Local News | World News | Technology